Placing an Order
When you place an order with us, you will receive an email confirming the order. This constitutes our acceptance of the order but does not represent a contract between SJTrade(UK) and you. A contract is formed once you have received an email confirming the despatch of the order by us.
We try to ensure that all of our prices for goods are correct at all times, however on occasion due to our large inventory there may be an item that is miss-priced, SJTrade(UK) is under no obligation to despatch the order if it is found to be miss-priced.
We re-price on a regular basis, which may affect any items not yet paid for and completed in the checkout process, which may include items in a live basket.
All prices include UK VAT at 20%
Making Payment
We currently use PayPal to process all order payments, please see our payment policy for more information.
Delivery Timescales
All delivery timescales can be found on our Shipping policy page.
About us
This website [theheatshop.co.uk] our physical trading address is 52 Didsbury Street, Leicester , Leicestershire LE31QP - Theheatshop.co.uk is owned and operated by SJTrade(UK)Ltd Company Registration number: 15371172 Registered at Companies House UK , Registered address: 124 City Road, London, EC1V 2NX UK VAT No: 459838725
You can contact us:
- By email: info@theheatshop.co.uk
- By Telephone: 01162167123
Privacy
We treat all data with the strictest confidence (as set our by our privacy policy) We fully comply with all current UK data protection / GDRP policies.
Ways in which we may use your information
we may use the data you provided us for the following reasons:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails
Cookies
Our website uses cookies to to track and personalise your shopping experience with us.
Request your data from us
You may request the data we hold about you at any time , in accordance with the Data Protection Act , There is a £10 admin fee for this request.
Please contact us at any time should you wish to apply to this data.
General
All website orders are subject to these terms and conditions, All prices for goods are stated on the website and are displayed with and without UK VAT , VAT @ 20% is applied to all goods subject to the charge, and is applied in the basket.
We are under no obligation to despatch an item which has been incorrectly priced on the website, even if you have paid in full for the item.